Privacy policy.

The General Data Protection Regulation (GDPR) has been implemented to protect your personal data and privacy. All companies that process personal data must comply with the GDPR. This includes adhering to fundamental principles, ensuring a legal basis for the processed data, and informing data subjects about how their personal data is handled.

Here, we provide an overview of the personal data processed by Bitus when you visit this website, how long we process it, and the legal basis for such processing. By using our website, you consent to the processing of your personal data in accordance with this information.

We collect certain personal data about you. “Personal data” refers to information that can be used to identify you, or that we can otherwise link to you.

When is my personal data processed?
We process your data when:

• You send an email to or contact us via forms.
• You contact us through any of our social media channels: LinkedIn, Facebook, or Instagram.
• You choose to subscribe to information from us (Newsletter).
• We provide/discuss products and services that you have requested.

In addition, we may use third-party services such as Google Analytics4 (GA4) which is an analytics service that enables measurement of traffic and engagement across websites and apps.. 

We also process your personal data through the use of cookies on our website. You can learn more about the use of cookies here.

Which countries do we tranfer your personal data to?
In addition to what is explicitly stated below, we only process your personal data within the EU/EEA.

Bitus may have suppliers that operate outside the EU/EEA. When personal data is shared with such a supplier, Bitus has ensured that the level of protection is equivalent to that within the EU/EEA, by taking the necessary measures to lawfully transfer personal data to countries outside the EU/EEA, such as applying the standard contractual clauses decided by the EU Commission.

What data is processed?
If you contact us via email (form), we process your email address, your name, your telephone number, along with the information you provide to us. If you contact us through social media, we process your email address, your username, along with the information you provide to us. If you choose to subscribe to our newsletter, we process your email address.

How long is my data stored? 
If you contact us via a form on the website, the information is stored for 30 days for the purpose of contacting you. If you choose to subscribe to our newsletter, your email address is stored as long as you remain a subscriber, to keep you updated with information and offers for marketing purposes. Other types of inquiries are deleted when they are no longer relevant. If your personal data needs to be retained due to accounting laws, your right to have your personal data deleted may be limited.

Who is responsible?
Bitus Latvia SIA is the data controller for the processing of personal data on this website, email, and other processing activities within the company. Contact regarding our data processing can be made via [email protected].

How are my personal data shared?
If you use social media to contact us, the information and personal data are always transferred to a third party (the company/organization operating the social media platform). For your own security, we recommend not sending sensitive information to us via social media.

Embedded Content from Other Websites
Texts on this website may contain embedded content (such as video clips from YouTube). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookie files, embed additional third-party tracking, and monitor your interaction with such embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who may have access to your personal data?
We may share your personal data with trusted third parties with whom we have entered into agreements to ensure that your personal data is processed in accordance with this policy. Personal data is shared with the following parties:

• Companies within the Bitus group at respective locations for the exchange of information and knowledge, resource allocation, and the purposes outlined under “Legal basis for processing” below.
• Other professional advisors.
• External service providers such as support, word processing, translation, or IT providers.
• Third parties involved in event organization, such as hotels, organizers, or speakers.
• Third parties when necessary due to a legal obligation. If we are required to disclose your personal data due to an order or similar, we will inform you to the extent we are not legally prohibited from doing so.
• Social media platforms such as Instagram, Facebook, LinkedIn, and if you use these services, we refer to each service’s privacy policy for information on how they process personal data.

We do not transfer your personal data by selling it or otherwise making it available for commercial purposes without your consent.

Legal Basis for Processing
The processing of your personal data is necessary (under Article 6(1)(b) of the General Data Protection Regulation) for Bitus Latvia SIA to provide good service and customer support, and to meet our legitimate interests in developing our business and communicating effectively with our contacts/clients. We also process your personal data upon receiving your consent (under Article 6(1)(a) of the General Data Protection Regulation). For example, this occurs when you subscribe to our newsletter, register for an event, agree to the publication of client testimonials on our website, or when we analyze your activities as a user during your visit to our website, using cookies or similar tracking technologies. In such cases, you always have the option to withdraw your consent.

Source: www.dvi.gov.lv (Latvian Data State Inspectorate)

We use your personal data for the following purposes:

Purpose: To analyze the usage of our website.

Juridiskais pamats: Legitimate interest

Bitus’s legitimate interest in providing and improving the website https://www.bitus.lv/.

Purpose: To provide information upon your request.

Legal basis: Legitimate interest

Your and Bitus’s legitimate interest in fulfilling your request.

Purpose: To market our services through means such as newsletters, publications, and events.

Legal basis: Legitimate interest

The processing is based on Bitus’s legitimate interest in promoting its products and services.

Purpose: To manage our relationship with you and our suppliers, as well as maintain our contact lists.

Legal basis: Legitimate interest

Bitus’s legitimate interest in managing the relationship with you or the organization you represent.

Your Rights

The General Data Protection Regulation grants you several rights that it is good for you to be aware of. 

You have the right to withdraw your consent at any time. We will then cease the processing. Contact us if you wish to withdraw your consent at [email protected].

Right of access (“record extract”):

You have the right to receive confirmation of whether personal data concerning you is being processed and, if so, access to the personal data. You will then receive an extract with primarily the following information: the purposes of the processing, categories of personal data, categories of recipients, retention periods, and the source of the information.

Right to rectification:

You have the right to request incorrect data to be rectified without undue delay. You also have the right, when appropriate, to supplement incomplete personal data.

Right to erasure (“right to be forgotten”):

Under certain circumstances, you have the right to have your personal data erased (if: the processing is no longer necessary, you revoke your consent, there are no legitimate reasons after your objection, processing is unlawful, erasure is required due to a legal obligation, or personal data has been collected in connection with offering online services).

Right to object to certain types of processing (e.g., direct marketing):

If your personal data is processed based on a legitimate interest, you have the right to object to the processing. For example, you have the right to object to the processing of your data for marketing purposes.

If you object to the processing, it should cease unless we can demonstrate compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or if we need the data for the establishment, exercise, or defense of legal claims.

Right to restriction:

You have the right to demand that the processing of your personal data be restricted (if: you dispute the accuracy of the data, processing is unlawful, and you request restriction instead of erasure, you need the data for a legal claim, or you have objected to the processing and await verification).

Right to data portability:

You have the right to receive the personal data you have provided to us in a machine-readable format. The right applies to data processed automatically and based on a contract (with you) or your consent. You also have the right to request that this data be transferred to another data controller if technically feasible.

Right to lodge a complaint with the supervisory authority:
If you are not satisfied with how we process your personal data, you have the right to file a complaint with the Latvian Data State Inspectorate, which is the supervisory authority in Latvia.

These rights are described in Articles 15-21 of the General Data Protection Regulation.

Supervision and Compliance
If you are not satisfied with how your personal data is processed or believe that your personal data has been processed in violation of data protection regulations, you can first contact us. You also have the option to reach out to the supervisory authority in the country where you live, work, or where the potential violation occurred to file a complaint. In Latvia, the supervisory authority is currently the Latvian Data State Inspectorate. For more information, please visit https://www.dvi.gov.lv/lv.

Bitus Latvia SIA reviews this information annually.

Marketing

• If you have provided the appropriate consent, or if the Data Regulation allows us to do so, we may send you marketing materials about other products or services we offer.
• If you decide that you no longer wish to receive these marketing messages, you can opt out of receiving newsletters by updating your preferences in any email communication. You can also send an email to [email protected], and your preference will be updated immediately.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Does the Policy also apply to links to other sites?

No, Bitus’s policy applies only to processing carried out in accordance with this policy. Bitus is not responsible for personal data processed when you visit a website via any of our links. Please refer to the respective website for information on how they process personal data.

Changes To This Privacy Policy

This Privacy Policy is effective as of 1st September 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us
If you have any questions about this Privacy Policy, please contact us.